Manager Vacancies

GENERAL MANAGER – SMALL LUXURY HOTEL – NEAR LIMOGES POSITION NOW FILLED

Our American client is currently seeking a General Manager for a ‘one-of-a-kind’, ultra-luxury small chateau hotel property located near Limoges. There are 7 rooms/suites within the actual chateau along with several large luxury cottages located throughout an extensive estate. Also on site is a highly respected restaurant. This role could suit either a resort manager who is accustomed to leading teams of up to 50 staff and now feels ready to step into a GM role; alternatively it could suit a seasoned hotel manager who is happy to relocate to a very beautiful, rural area and take over the running of this extraordinary property. The clients would also consider a couple for this role with one of the couple being the General Manager and the other working as part of an interior department, FOH or in restauration/hospitality.

Duties will include to:

Effectively manage the relationship between the owners of the property and the hotel group
Maintain the hotels position as one on the best-in-class hotel in France, providing highly personalized service, wellness, culinary and high-end events, weddings, private gatherings etc
Oversee the development of the strategy and business plan for the hotel.
Ensure that financial targets are met and exceeded through business planning.
Have a strong commercial mindset, fluency in sales and marketing with a focus on visiblity with the most influential travel advisors, clients and media.
Develop the recruitment and employee branding strategy. Build a culture of trust and pride within the hotel staff teams (40 employees approx in low season - 55 approx in high season)
Oversee the creation and implementation of the guest experience - pre-arrival, arrival, stay, departure and post-departure experiences to ensure that guests report the highest levels of personal and customized services.
Oversee the complete guest services experience.
Be responsible for facilitating and guiding well-designed F&B guest experiences, unique to the hotel.

Requirements:

Minimum 10+ years of luxury hospitality experience with good prior experience as General Manager or Resort Manager in a luxury hotel atmosphere.
Significant F&B experience in a luxury hotel environment.
Ability to earn trust and confidence and build strong relationships with all stakeholders.
Proven expertise in successfully driving performance in luxury operations.
Ability to combine operational insight with a business-driven, long-term vision.
Strong awareness of maintaining the environmental ‘green’ credentials of the hotel
Independent asset experience.
Bilingual level of English & French
An EU passport or a long term French carte de sejour

Accommodation of a beautiful 3-bedroom cottage is offered with this role plus a luxury brand vehicle.

Salary: €10k brut per month + 13th month salary + annual performance bonus of €32,000.

Start date: TBD

GENERAL/RESORT MANAGER – LAKE GENEVA POSITION NOW FILLED

Our clients are seeking a self-motivated and results-driven General Manager to direct, manage, expand and develop the services and activities of a luxury 220 unit resort recently constructed and will offer guests a combination of home comfort and hotel-type services tailored to the clients preferences and supported by a centralized team.

The General Manager should be resourceful hospitality professional with excellent operational and management knowledge. Candidates should be highly organized and service-oriented and in addition to having excellent communication, team-management and leadership skills, the ability to problem-solve and react decisively is essential

Duties will include:

Develop and implement the company’s strategic goals
Develop and achieve the annual Operating Budget, Marketing & Sales Plan and Capital Budget
Create and implement policies and procedures, operating controls and administrative processes
Manage day-to-day operation of the company, focusing on effectiveness, efficiency and economy
Recruit, train and lead a team of key employees; set deliverables and track performance
Create, implement and ensure full compliance to the company’s service standards
Create an end-to-end guest experience plan
Conceptualize and realize the Food & Beverage element of the business
Research and identifying business opportunities to increase revenue and growth
Track and report on company performance and devise solutions and improvements
Identify and ensure compliance with all regulatory and legal requirements
Work closely with and report to the company’s group ownership, communicating in a timely and effective manner

Requirements:

Minimum 5 years of experience in tourism or hospitality in a senior management role
Proven track record of increasing growth and profitability
Proven leadership expertise with effective team building and conflict resolution skills
Experience working closely with all business functions (e.g. Marketing, Operations, Sales, Technology, Finance)
Fully bilingual in English and French (written and spoken)
Professional qualification in estate management or hospitality is preferred

Accommodation is offered with this role

Salary: CHF 10,500 net negotiable

Start date: ASAP

LIVE-OUT BUTLER/MANAGER – MONACO AREA POSITION NOW FILLED

Our client is currently seeking an experienced butler/house manager for their 8 bedroom villa property close to Monaco. A small year round staff are already employed to maintain the property with seasonal staff being employed during the few months that the employer and family are in residence. This family are very nice, treat all their staff well and keep their household staff very long term. Ideally they would like their new butler/manager to be able to take up this new role in early September.

Requirements:

Minimum of 5 years’ experience running a similar size property
Excellent butler service experience
Live within easy travelling distance of the property
Speaks fluent English and French
Clean driving license
Excellent references
EU passport or French carte de sejour

Salary: €5k net per month (poss. neg.)

Start date: Early Sept preferred

Please Note:

Applicants for positions based in France MUST have a current working visa/carte de sejour or be the holder of an EU passport